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CMA are vehicle claim specialists, this is our core business and has been since our formation in 1994. Over the years we have gained much experience and expertise. We have a unique, balanced approach to claims. In addition to handling vehicle theft and collision claims, we are also involved in the other end of the the claims process; when a stolen vehicle ends up in the hands of an innocent purchaser. This cradle to grave involvement in the mechanism of vehicle claims exposes us to aspects not considered by others. We appreciate and understand the information available and use it to assist our clients whether they be the insurer, insured or victim of crime. Our expertise is shared to assist others, often for free; www.car-crime.com. We are at the forefront of vehicle crime investigation and 2006 will see us expanding our on-line assistance to insurers and victims. We have trained staff in the practice of undertaking cognitive interviews and used the knowledge and skills acquired over many years to undertake telephone interviews. Insurer and insured benefit from the data we collect and collate to understand the loss and report accurately. Anyone can obtain data. However, amongst the benefits of using CMA is that we are able to interpret the data we collate for every claim but more importantly apply it to the claim and settlement process. Our techniques incorporate and are supported by technology much of which is used during the actual interview of the insured. Our unique telephone interview service was
launched in March 2005 and has proved a hit with our clients and their
customers. There is no downside to undertaking a telephone interview,
there are only gains to be made by all. For more information about the
service, please
click here. |
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www.mphayes.co.uk www.mwosb.co.uk www.incidentcharting.com |
